Technology & Operations Consultancy
Independent consulting in software, automation and operational systems.
We help restaurants, hospitality and other small businesses turn the data they already have into systems they can check and decide from.
- You work with the person who builds it
- Data checked before anything is automated
- A person approves what matters
Tools we build with
- React
- TypeScript
- Python
- Vite
- Playwright
- Cloudflare
- GitHub
- n8n
- Blender
- Higgsfield
Services
What we do
Operational systems
Data-readiness audits, source mapping and review-ready dashboards. We start from the exports and spreadsheets you already have and show what is reliable, what is missing, and what you can decide from today.
Automation
Scheduled refreshes, alerts and workflow automation for repeatable admin and checks. Added once the data can be trusted, with a person approving anything that touches money, customers or staff.
Software and websites
Websites, internal tools and integrations, built in React, TypeScript and Python. Fast, accessible, tested and documented.
Your business, mapped
Every department, its data, and the work that runs on it
This is how we map a business before we build anything: each department, the jobs that run there every week, where their data comes from, and what they are built on. Pick a department to follow its lines.
Front of house
- Covers forecast (runs on its own)
- No-show follow-ups (waits on a person)
- Review replies drafted (waits on a person)
Where it comes from: Bookings, Reviews, Till.
Built on: n8n workflows, Your AI plan, Owner app.
Kitchen
- Weekly supplier order (waits on a person)
- Stock sheet checks (runs on its own)
- Waste log summary (runs on its own)
- Blank prices found (flagged for a look)
Where it comes from: Stock sheet, Till, Invoices.
Built on: n8n workflows, Python checks, Owner app.
Operations
- Rota against covers (runs on its own)
- Late tasks by site (flagged for a look)
- Morning brief (runs on its own)
Where it comes from: Rota, Bookings, Stock sheet.
Built on: n8n workflows, Your AI plan, Owner app.
Finance
- Takings reconciled (runs on its own)
- Invoice matching (flagged for a look)
- Payroll prep (waits on a person)
Where it comes from: Till, Invoices, Rota.
Built on: Python checks, GitHub, Owner app.
Marketing
- Offer email drafted (waits on a person)
- Opt-outs honoured (runs on its own)
- Quiet nights spotted (runs on its own)
Where it comes from: Mailing list, Bookings, Reviews.
Built on: Your AI plan, n8n workflows, Owner app.
An illustration on a made-up business. Not a record of any client's system.
Where to start
A Systems Health Check
Something in your workflow or systems is unreliable or wasteful, and nobody can say exactly what. A Health Check takes one narrow problem, follows it across the handful of systems and people it runs through, and tells you what is wrong and what to do first. It takes a few working days.
A map of how it works today
How the work and the data actually move between your systems and your team, written down so everyone can see it.
Findings, in priority order
What is going wrong, each with its evidence and what it costs you, ranked, with the quick fixes you can make straight away.
One recommended next step
A single, bounded piece of work to close the biggest gap. Never a plan to modernise the whole business.
We agree the boundary in writing before work starts. Anything we notice outside it is written down for you, and the work does not grow without your say.
Your customers' data stays in your systems, or in a private workspace set up for your business alone.
From your sources to an approved action
Till exports
Sales, as your till records them
Bookings
Covers and times from your booking system
Spreadsheets
The sheets the team already keeps
Approved.
Decisions are flagged for review with their sources shown, and taken when a person says so.
Example workflows
Built on the tools you already use
What a first workflow looks like in a few kinds of business: the tools already in place, what the agent does with them, what it hands over, and who says yes.
Restaurant
The morning brief and the supplier order
A one-page morning brief and a draft supplier order. Head chef signs off the order; the manager the brief.
See the restaurant workflowReads
Squarelast night’s salesresOStonight’s coversNorythe rota and stockAgent
Claudereads all three before service- compares sales with stock on hand
- checks covers against the rota
- drafts the order and the brief
Hands over
A one-page morning brief and a draft supplier orderApproves
Head chef signs off the order; the manager the briefShort-let property
Every booking turned round on time
A turnover schedule and check-in messages ready to send. The host sends each message.
See the short-let property workflowReads
Airbnbnew and changed bookingsGoogle Calendarthe cleaning diaryWhatsAppguests and cleanersAgent
Claudewatches the booking feed- books the clean between stays
- drafts the check-in message
- flags a same-day turnaround
Hands over
A turnover schedule and check-in messages ready to sendApproves
The host sends each messageRetail
Shop and online stock that agree
A reorder list and a draft campaign for slow lines. The buyer orders; the owner sends the campaign.
See the retail workflowReads
Shopifyonline ordersSquareshop salesXerocosts and marginsAgent
Claudechecks the two counts each night- finds where the counts disagree
- ranks lines by margin
- drafts a reorder and an email
Hands over
A reorder list and a draft campaign for slow linesApproves
The buyer orders; the owner sends the campaign
Illustrations on made-up examples, not records of client work. Logos name the tools these businesses commonly use; they are their owners’ trademarks and do not mean a partnership or endorsement.
Work
Recent work
Client figures, results and screenshots appear here only with that client's sign-off.
Tell us what you're working on
Email is the best way to reach us. A few lines on the problem and the systems involved are plenty to start with.